Online Complaint Form

*** PLEASE READ -- If you are wanting to make comments about the current rate increase requested by Rocky Mountain Power. please direct all comments  / complaints to the Public Service Commission. ***

email : psc@utah.gov
Address : Public Service Commission
                 160 East 300 South
                 4th Floor
                 Salt Lake City, Utah  84111


The DPU can help you resolve disputes with utilities regarding electric, natural gas, water service and very limited aspects of local telephone service.

*** You MUST first try to resolve your dispute directly with the utility before contacting the DPU for assistance. If you are unsuccessful in resolving your concern directly with the utility, you may contact the DPU.***

Use this form to file an informal complaint against a utility within the State of Utah.

*** NOTE: Complaints elevated to FORMAL COMPLAINTS and filed with the Commission are public documents and will be published on the Commission's website. ***

Those items marked with * are required entries.

    Utility Customer (The name on your bill or account)

    Service Address

    Mail Address

    Utility against which you are filing a complaint

    Your Complaint


    The information provided in this form will be used by the Division to evaluate and complete your request. Failure to provide complete information as requested may result in a delay of your request as incomplete.

    Information provided in this form is retained for ten years in accordance with state record retention laws. For specific information about the records retention for this form, please visit this page.

    In order to comply with legal and regulatory requirements, we may share information provided in this form with authorized parties such as other government agencies, and related Utility companies.